We reserve the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner.
Welcome to our Terms of Service agreement! This document exists to protect both you and us. By using our services, you agree to our Terms of Service agreement.
If you're like us, you don't always have time to read through the entire document. That's why we've summarized the key points for you, and will update you when any major changes are made.
We can offer a full refund of the service you have within the first 48 hours of purchase! To claim the refund all you need to do is open a ticket and confirm within 48 hours for us to process it for you.
Opening a chargeback instead of going for a refund will not get you the refund, so please do not do so.
Please be careful with how you handle your server files, although we do keep backups for you, we can't guarantee that they are the most recent and accurate for your needs.
We guarantee that your server will stay up 99.9% of the time you have it with us, although in the event that your server goes down, you are able to get compensated for it! Just request it via ticket and we'll be happy to provide.
You may email [email protected] if you suspect a client is abusing the network in anyway. If we receive a report regarding your services, we will try to resolve the issue with you, depending on severity we try not to terminate any services unless we have to.